Shipping Information

Shipping Policy

All orders are processed within 7 to 10 business days, we are in the holiday season and will work quickly to complete all pieces(excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Domestic Shipping Rates and Estimates

Shipping options

Option 1 USPS Economy

5 to 8 business days

Free Shipping for orders over $20.00

Option 2 USPS Economy Over 5lbs

Economy 0lb–5lb

5 to 8 business days $4.90

Option 3 USPS Economy 5lbs-70lbs

5-8 Business Days $19.90

Option 3 USPS Standard 0lb–1lb

3 to 4 Business Days $6.90

Options 4 USPS Standard 1lb-5lbs

3 to 4 Business Days $9.90

International Shipping

We do not currently offer international shipping.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 3 days of receiving your shipping confirmation email, please contact us at info@kintsugigenerations.com with your name and order number, and we will look into it for you.